Duration
12 weeks
Live, online
Next intake
February 2027
Applications open
Each week
Two sessions
2-hour subject session and 90-minute application session
THE RESPONSIBLE PROMISE
For those ready to prepare for serious professional responsibility. You develop household awareness, service judgement, discretion, professional communication, protocol, and the practical standards required in high-trust environments.
What is offered
What you develop
Communication skills
Saying the right thing, at the right moment, in the right register.
Perceptive intelligence
Noticing what a hesitation, a routine or a silence is telling you.
Presence architecture
How you carry yourself so that a room feels calmer because you are in it.
Household awareness
Reading how a household lives, and coordinating the day around it.
Service judgement
Deciding what to do next — including when to ask for guidance.
Discretion
Protecting privacy and confidence without being reminded to.
SEVA OS
State, Environment, Values, Actions — taught and applied throughout.
Household-management book
Included with the programme.
SEVA OS
State, Environment, Values, Actions — the operating system taught and applied across all twelve weeks.
Learner workbook and household-management portfolio
Yours to build through the programme and keep afterwards.
Wednesday ButlerHub Q&A
Live access to the founder’s weekly question-and-answer session in ButlerHub.
A Diploma graduate
He wanted to see the world. He learned to help people feel seen.
Gautham began his formation in May 2024 and, by September, had secured a role at a five-star hotel where guests valued how he made them feel seen and understood. In August 2026 he was selected for a butler role with a premium cruise company.
FROM LONG HOSPITALITY HOURS IN INDIA TO A GLOBAL CAREER IN Cruise Ships
"The London Butler Academy's diploma course gave me the confidence and direction I needed to transition into hospitality, even without a food and beverage background. The training opened doors to luxury hotels and cruise lines in India and abroad, and I’ve enjoyed a stable, rewarding career for two years since graduating. The communication and service skills I gained set me apart from others in the field, empowering me to deliver exceptional guest experiences and think creatively to solve problems. I’m grateful for the opportunities this course has provided."
— Gautham, Diploma Graduate of 2024, in a video interview in Aug 2026.
Saurabh Gupta
Senior Butler, Marina Bay, Singappore
Applications are open for February 2027.
CHF 1,997 for the twelve weeks. Founding-member discount: ask for consideration when you get in touch.