A Butler school for all

‍We offer bespoke training in various areas, including but not limited to:
 
•Household management
•Client experience and engagement
•Luxury hospitality standards
•Front-of-house operations
•Leadership and team management for high-profile settings

Our consultancy service provides personalized guidance for businesses looking to improve or establish luxury service operations. We evaluate your current systems and offer actionable recommendations to enhance service protocols, staff training, which will enable your organisation to provide transformational guest experience.

Yes, we offer in-house training at your location, whether that be a hotel, household , embassy, or resort. Our trainers work directly with your staff to ensure tailored, hands-on instruction suited to your business needs.

Absolutely. We understand the global nature of our clients and offer comprehensive online training solutions. These include interactive workshops, webinars, and e-learning platforms, all designed to provide flexibility while maintaining the same level of excellence.

Yes, all of our programs are fully customizable. We work closely with you to understand your specific needs and tailor our training and consultancy services accordingly. This ensures that the outcomes are directly aligned with your business goals.

Both options are available. We offer group training sessions to foster teamwork and consistency across staff, as well as one-on-one coaching for personalized skill development and leadership training.

The length of each program varies based on the needs of your business. We bespoke programs to suit your organizational requirement.
The Seed Program typically runs for several weeks, while the Alchemy Program may extend to a few months, depending on the level of customization and depth required.

Our training programs focus on making the pupils aware of how one can tune into the situations. To be available to create transformational experinces.  This results in them enhancing every aspect of guest interaction, from front-of-house operations to personalized client care. This leads to improved client expereince, loyalty, and an elevated reputation for your establishment. Our clients have expressed a considerable change for better,  among their staff performence and attitudes towards the organisation.

Yes, we specialize in training for private households and family offices, ensuring that your staff are equipped to handle the unique needs of high-net-worth families with discretion, professionalism, protocols and impeccable service.

Yes, we have trained staff of embassies and consulates, and Royal Palace in the Middle East,  in protocol, service excellence, and professional client interaction, ensuring they represent the institution at the highest standard.

Pricing is dependent on the level of customization, the size of your team, and whether the training is delivered online or in-person. We offer scalable pricing plans to suit various business sizes and needs. Please contact us for a personalized quote.

Yes, we offer training services internationally, both online and in-person. We have worked with luxury businesses and organizations across various countries, and we tailor our services to accommodate different cultural nuances. We are based in Switzerland.

Yes, we offer payment options to make our services accessible to a wide range of businesses, depending on the country. You can discuss payment plans with our team upon booking.

Businesses that complete our programs see a considerable improved service quality, enhanced client satisfaction, and a stronger reputation for excellence. For staff, we focus on the mindset, personal excellence,  skills that foster professionalism, discretion, and the ability to exceed client expectations.

Yes, we offer ongoing support through consultations, follow-up training, and assessments to ensure the lasting success of the strategies and skills implemented during the program.

Our  coaching and  training focuses on making your staff delivering a truly exceptional client experience, which is a key differentiator in the luxury sector. Whether through discreet service, impeccable attention to detail, or the ability to anticipate client needs, your business will be equipped to stand out and thrive.